FAQ's

Custom and personalised orders

If you have an idea that you'd like to see translated onto a beautiful custom print, please use the contact me section to get in touch or email me at info@thoughtfulkeepsakeco

Once I have the information I need from you, I will go ahead and create a draft of the design within 48 hours. I am happy to continue to make adjustments in order to get it just right and once you approve the final draft I will print and dispatch.

Sizing details

All sizes are listed in each listing. Please ensure you read the information about the sizing. Some prints will be printed on larger cardstock to allow you to trim to size.

Gift wrapping and packaging

I do not currently offer gift wrapping but on request I am happy to include a notecard with a personalised messages. Most items will come wrapped in either tissue paper or a plastic folder and placed in a hardbacked envelope or small parcel box for posting.

Custom and import taxes

I am happy to dispatch all items other than framed prints internationally. However, please be sure to note that buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.